Women's Maxi Puffer Coat | Hooded, Quilted
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A long quilted puffer coat with a fixed hood and a zip front, cut to mid-calf for full coverage. It is the coat for the coldest days, when you want to be covered from the neck to the boots.
Design and details
The long length keeps your legs covered on the walk to work or the school gate. The hood is cut generously so it fits comfortably over the head, and the zip runs the full length of the front. The quilting is stitched horizontally from shoulder to hem.
How to wear it
Wear it over jeans and boots or over a dress with tights. The brown, mushroom, black, creamy white and red options cover everything from understated neutrals to a statement colour.
Fit and sizing
The coat has a relaxed fit with room to layer underneath and falls to mid-calf. Take your usual size for an easy fit.
Key features
- Long quilted design to mid-calf
- Fixed hood
- Full-length zip front
- Quilted through body and sleeves
- Relaxed fit
- Colours: brown, mushroom, black, creamy white and red
- UK sizes 6 to 14
Track Your Order
Once your order has shipped, you'll receive a tracking number by email. Please allow up to 24 hours after receiving that email for the tracking to become active.
You can check the latest status of your delivery at any time on our order tracking page.
Track your order →Shipping & Delivery
We offer free shipping on all orders within the United Kingdom. Voxelvu currently ships exclusively within the UK.
Order processing: Orders are prepared within 1 to 3 business days (Monday through Friday), excluding weekends and public holidays. Orders placed after 5:00 PM GMT begin processing the next business day.
Delivery: After dispatch, delivery takes 3 to 8 business days, for a total of approximately 4 to 11 business days.
Tracking: You'll receive a tracking number by email once your order ships, with up to 24 hours needed for tracking to activate.
- Damaged items: Please contact us within 48 hours of delivery with photos at support@voxelvu.com.
- Lost packages: We'll open an investigation with the carrier 3 business days beyond the estimated delivery window (14+ days total).
- Delivery address: Please provide an accurate address. Voxelvu isn't liable for misdeliveries due to an incorrect address, and any re-shipping costs are the customer's responsibility.
Return & Refund Information
Order cancellations: You may cancel your order within two (2) hours of purchase by contacting our customer service team at support@voxelvu.com. If your order has already been shipped, please follow the return instructions below.
Return conditions:
- Return Window: Items can be returned within 30 calendar days from the date of delivery.
- Item Condition: All returned items must be in their original, unused, and resalable condition, with all original tags attached and in their original packaging.
- Proof of Purchase: A valid receipt or proof of purchase (e.g., order confirmation email) is required for all returns.
- Restocking Fee: Voxelvu does not charge any restocking fees for returned items.
How to return: Email support@voxelvu.com with your order number and reason for return. Once approved, our team will provide a Return Merchandise Authorisation (RMA) number and return shipping instructions. Securely package the item(s) in their original packaging with all tags and accessories, mark the RMA number on the outside, and ship the return to Devonshire St N, Manchester M12 6JH, United Kingdom. The cost of return shipping is covered by the customer, except where the item is defective, damaged, or incorrect.
Refunds: Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed to your original method of payment within 5 business days. It may take additional time for your bank or card provider to post the refund to your account.
Defective, damaged, or incorrect items: Contact us within 48 hours of delivery with your order number and clear photos. We will cover the return shipping costs and offer a full refund or a replacement at no extra charge.
Exchanges: We do not offer direct exchanges. Please return the original item following the process above and place a new order for the item you want.
Your statutory rights: Nothing in this policy affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 — under which you have the right to cancel your order within 14 days of receiving your goods without giving any reason.
Read our full Refund Policy →
Build a winter wardrobe that works together
We keep our collection small and focused on coats, jackets and easy layers, so every piece is simple to combine. Start with one layer you love and build the rest of the outfit around it.
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01
Start with your outer layer
Pick a coat or jacket in a shade that works with most of your wardrobe, such as black, camel or grey.
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02
Keep the base simple
A roll neck or crew neck jumper in a neutral colour sits neatly under any collar and lets the jacket stand out.
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03
Play with the shape
Tie a belt at the waist, turn up a collar or choose a cropped length to change the whole silhouette.
Free UK Shipping
We offer free shipping on all orders across the United Kingdom.
30-Day Returns
Changed your mind? Enjoy a hassle-free 30-day return period.
Secure Payments
Shop with confidence — every checkout is fully encrypted end-to-end.
Frequently asked questions
Everything you need to know about ordering, delivery, and returns. Can't find your answer? We're always happy to help.
Do you offer free shipping?
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How do I track my order?
What is your return policy?
When will I receive my refund?
Can I cancel or change my order?
What payment methods do you accept?
What if my order arrives damaged or I receive the wrong item?
Still have a question? Contact our team — we reply within 24 hours.
